NBC News Internship

NBCU Internship

NBC News' 2024 National Elections (Web)

CNBC Account and Support (App)

NBC News' 2024 National Elections (Web)

CNBC Account and Support (App)

NBC News' 2024 National Elections (Web)

CNBC Account and Support (App)

Department:

NBC News Group

Role:

UX Design and Research Intern

Date:

May 2024 - August 2024

Tools

Figma / User Testing / Iterate / Fable

My summer in New York City
My summer in New York City

During my internship, I had the opportunity to dive into new UX problem spaces like politics, elections, and investing, while also meeting incredible people and being boldly creative. Over the 10-week period, I had the privilege of collaborating with talented and kind-hearted individuals, including UX researchers, Product Managers, and Designers.

During my internship, I had the opportunity to dive into new UX problem spaces like politics, elections, and investing, while also meeting incredible people and being boldly creative. Over the 10-week period, I had the privilege of collaborating with talented and kind-hearted individuals, including UX researchers, Product Managers, and Designers.

During my internship, I had the opportunity to dive into new UX problem spaces like politics, elections, and investing, while also meeting incredible people and being boldly creative. Over the 10-week period, I had the privilege of collaborating with talented and kind-hearted individuals, including UX researchers, Product Managers, and Designers.

Link to intern's project
Link to intern's project

This project is under Non-Disclosure Agreement, please reach out to me for details or fill in the password I provided in the application portal!

This project is under Non-Disclosure Agreement, please reach out to me for details or fill in the password I provided in the application portal!

This project is under Non-Disclosure Agreement, please reach out to me for details or fill in the password I provided in the application portal!

This project is under Non-Disclosure Agreement, please reach out to me for details or fill in the password I provided in the application portal!

My Impact
My Impact
Built vision, ran user research for NBC News National Elections features, and defined product framework using tools like User Testing, Fable, Iterate and interactive prototypes using Figma.
Shipped full end-to-end flow, collaborating with cross-functional partners across all stages, from research, design, to execution of CNBC's new Account Page.
Delivered five presentations and built strong, positive relationships with key stakeholders, including Product Managers, Designers, Researchers, and Vice Presidents.
Built vision, ran user research for NBC News National Elections features, and defined product framework using tools like User Testing, Fable, Iterate and interactive prototypes using Figma.
Built vision, ran user research for NBC News National Elections features, and defined product framework using tools like User Testing, Fable, Iterate and interactive prototypes using Figma.
Shipped full end-to-end flow, collaborating with cross-functional partners across all stages, from research, design, to execution of CNBC's new Account and Support Page.
Shipped full end-to-end flow, collaborating with cross-functional partners across all stages, from research, design, to execution of CNBC's new Account and Support Page.
Delivered five presentations and built strong, positive relationships with key stakeholders, including Product Managers, Designers, Researchers, and Vice Presidents.
Delivered five presentations and built strong, positive relationships with key stakeholders, including Product Managers, Designers, Researchers, and Vice Presidents.
Learnings
Learnings
Managing multiple projects by setting priorities.  I set up priorities based on the project timeline, user priorities, and business needs. Setting up priorities and sharing them during meetings also helped me be more flexible. 
Bringing visuals is helpful when sharing ideas with cross-functional partners. By sharing low-fidelity explorations and visual references, I could better communicate with product managers, and CX and VPS about the feasibility.
Communicating and explaining to stakeholders who do not have a UX background. Advocating for users and design in an editorial-driven company can be challenging. To prepare, I always spent the day before practicing my presentation and anticipating potential questions they might ask.
Managing multiple projects by setting priorities.  I set up priorities based on the project timeline, user priorities, and business needs. Setting up priorities and sharing them during meetings also helped me be more flexible. 
Managing multiple projects by setting priorities.  I set up priorities based on the project timeline, user priorities, and business needs. Setting up priorities and sharing them during meetings also helped me be more flexible. 
Bringing visuals is helpful when sharing ideas with cross-functional partners. By sharing low-fidelity explorations and visual references, I could better communicate with product managers, and CX and VPS about the feasibility.
Bringing visuals is helpful when sharing ideas with cross-functional partners. By sharing low-fidelity explorations and visual references, I could better communicate with product managers, and CX and VPS about the feasibility.
Communicating and explaining to stakeholders who do not have a UX background. Advocating for users and design in an editorial-driven company can be challenging. To prepare, I always spent the day before practicing my presentation and anticipating potential questions they might ask.
Communicating and explaining to stakeholders who do not have a UX background. Advocating for users and design in an editorial-driven company can be challenging. To prepare, I always spent the day before practicing my presentation and anticipating potential questions they might ask.
My Impact
Built vision, ran user research for NBC News National Elections features, and defined product framework using tools like User Testing, Fable, Iterate and interactive prototypes using Figma.
Shipped full end-to-end flow, collaborating with cross-functional partners across all stages, from research, design, to execution of CNBC's new Account Page.
Delivered five presentations and built strong, positive relationships with key stakeholders, including Product Managers, Designers, Researchers, and Vice Presidents.
Learnings
Managing multiple projects by setting priorities.  I set up priorities based on the project timeline, user priorities, and business needs. Setting up priorities and sharing them during meetings also helped me be more flexible. 
Bringing visuals is helpful when sharing ideas with cross-functional partners. By sharing low-fidelity explorations and visual references, I could better communicate with product managers, and CX and VPS about the feasibility.
Communicating and explaining to stakeholders who do not have a UX background. Advocating for users and design in an editorial-driven company can be challenging. To prepare, I always spent the day before practicing my presentation and anticipating potential questions they might ask.
Nice to meet you :)

ntran8@u.rochester.edu

This website is best viewed on Laptop

Made with love @2024 Tran Khoi Nguyen

Nice to meet you :)

ntran8@u.rochester.edu

This website is best viewed on Laptop

Made with love @2024 Tran Khoi Nguyen